Skip to main content

Getting Started with eesy Manager

This guide shows you how to get started with eesy Manager – from creating an account to your first order.

1. Download the App

Download eesy Manager:

2. Create an eesy Account

  1. Accept the terms of service
  2. Tap Sign in with email and then Create Account
  3. Enter your name, email address, and a password
  4. Confirm your email address via the link in the email
Alternative

You can also sign in with your Google account.

Delete Account

You can delete your eesy Account at any time under Account → Delete Account.

eesy App: Profile, loyalty card progress, and eesy Coins will be deleted.

eesy Manager: If you are the sole admin of a Space, another admin must be appointed first.

Retained: Order history (for legal reasons).

3. Join a Space

To use eesy Manager, you need to join a Space (restaurant/business) or create a new one.

With Invitation Code

  1. Get the invitation code from your admin
  2. Tap + at the bottom right, then Join Space
  3. Enter the invitation code and confirm joining
  4. You are now a team member in the Space

Create a Space

As a restaurant owner, you can create a new Space using the setup wizard. Depending on the business type, only the relevant steps are shown:

  1. Basic Information – Restaurant name, environment (Test/Live), currency, and timezone
  2. Business Type – Restaurant, Partner, or both
  3. System Mode – Cash Register (full functionality with billing and TSS) or Order System (order taking only, without billing/TSS – requires an external TSS-certified cash register) (restaurant only)
  4. Restaurant Setup – Fiscalization (e.g., Germany/KassenSichV), tax data, address, receipt information (restaurant in Cash Register mode only)
  5. Restaurant Options – Billing offset, to-go service, card payment, voice input, table naming, tips (restaurant only)
  6. eesy Setup – Enable eesy app, public name, location, category, banner image (restaurant only)
  7. Partner Setup – Business name, category, location, description, contact details, banner image (partner only)
  8. Summary – Review all information and confirm
Important

The environment and currency cannot be changed after creating the Space. Choose carefully.

Cash Register vs. Order System

In Cash Register mode, all features are available including billing, revenue statistics, and TSS fiscalization. In Order System mode, eesy is used for order taking only — billing, revenue statistics, and TSS are not available. The Order System may only be used together with a TSS-certified cash register.

4. Select Role

After each app start, you'll be asked which mode you want to work in (if both roles are assigned):

ModeFor WhomFunctions
WaiterService staffTake orders, deliver, process payments
KitchenKitchen staffView and process incoming orders

Admins and Managers additionally have access to the Admin Panel.

5. Take Your First Order

Now you're ready for your first order:

  1. Tap Waiter
  2. Navigate through the folders and tap on the desired products
  3. Select variations if applicable
  4. Scan the QR code on the table or enter the table number
  5. Tap Send Order

The order is automatically sent to the kitchen and secured via TSS.

Next Steps