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Web App vs. Mobile App

The eesy app is available as a web app and as a mobile app. Here are the differences.

Overview

FeatureWeb AppMobile App
Ordering
Online Payment
Call Waiter
Mr. eesy Chatbot
Loyalty Card
Restaurant Search
Map
Partner Program
Gifts
eesy Coins
Games
Order History
Push Notifications⚠️ Limited
Apple/Google Pay⚠️ Limited
Google Wallet

Web App

URL: web.eesy.app

Access

  1. Scan the QR code on the table
  2. The web app opens in the browser
  3. No installation required

Features

  • View menu
  • Order and pay
  • Call waiter
  • Use loyalty card

Limitations

  • No Mr. eesy chatbot
  • No Partner Program / gifts
  • No restaurant search or map
  • Limited push notifications
  • No Google Wallet

When to Use?

The web app is ideal when you:

  • Want to order quickly at the restaurant
  • Don't want to install an app
  • Use a device without an app store

Mobile App

Download

Features

All web app features, plus:

  • Restaurant Search: Find restaurants nearby
  • Map: See restaurants on the map
  • Partner Program: Gifts from partners
  • eesy Coins: Centralized reward system
  • Games: 15 mini-games for entertainment
  • Order History: View past orders
  • Push Notifications: Get notified about orders
  • Google Wallet: Add loyalty card

Benefits

  • Full feature set
  • Faster access than browser
  • Reliable notifications
  • Gifts in Partner Program

When to Use?

The mobile app is ideal when you:

  • Use eesy regularly
  • Want to find restaurants nearby
  • Want to benefit from gifts
  • Want to receive push notifications

Switch from Web to Mobile

The web app shows a promotional banner with QR code and store links, inviting you to download the mobile app for the full feature set.

If you're using the web app, you can switch to the mobile app:

  1. In the web app: Tap Download App
  2. Download the app from the store
  3. Sign in with the same account
  4. Your data is transferred

Account

Your account works in both apps:

  • Sign in: With the same account
  • Orders: History visible in both
  • Loyalty Cards: Are synchronized
  • Payment Methods: Are transferred

Delete Account

You can delete your eesy Account under Account → Delete Account:

eesy App: Profile, loyalty card progress, and eesy Coins will be deleted.

eesy Manager: If you are the sole admin of a Space, another admin must be appointed first.

Retained: Order history (for legal reasons). Confirmation required.