Vouchers

eesy Manager supports the sale and redemption of vouchers, tax-compliant with TSE security.

Voucher Types

Single-Purpose Voucher

• Usage: For a specific product or product category
• VAT: Calculated when the voucher is sold
• Example: "Voucher for 1 pizza"

Multi-Purpose Voucher

• Usage: Freely redeemable for any products
• VAT: Calculated only upon redemption (0% at sale)
• Example: "$50 value voucher"

Tax Treatment

The distinction is tax-relevant. Single-purpose vouchers are taxed at sale, multi-purpose vouchers only at redemption.

Selling Vouchers

Create Voucher Product

1. Go to Admin Panel → Products
2. Create a new product
3. Select as Product Type:
   • Single-Purpose Voucher or
   • Multi-Purpose Voucher
4. Set the price
5. Save the product

Generate Voucher Code

1. Go to Admin Panel → Products
2. Open Voucher Management
3. Generate new voucher codes
4. Codes have the format: XXXX-XXXX-XXXX-XXXX

Print Voucher

Generated codes can be printed as QR codes:

1. Export codes as PDF
2. Print the vouchers
3. The QR code contains the voucher code

Redeeming Vouchers

During Billing

When a guest wants to redeem a voucher:

1. Open Billing
2. Add ordered products to the bill
3. In the Voucher Activation section you'll see:
   • Number of vouchers to scan
   • Status of each voucher product
4. Tap Scan Next Voucher
5. Scan the voucher's QR code

Manual Entry

If the QR code is unreadable:

1. Tap the camera icon in the scanner
2. Enter the code manually: XXXX-XXXX-XXXX-XXXX
3. Confirm the entry

Validation

The system automatically checks:

• Format: Is the code valid?
• Status: Has the voucher already been redeemed?
• Product: Does the voucher match the ordered product?

Error Messages:

Message	Cause
"This voucher code has already been scanned"	Code already used
"This voucher is for [Product A], but you need [Product B]"	Wrong voucher product
"Invalid voucher code format"	Code not in correct format

Checkout with Voucher

1. Scan all required vouchers
2. The Redeemed Vouchers section shows:
   • Voucher code
   • Voucher value
3. Continue with normal checkout
4. The voucher value is deducted from the total

Important

You can only proceed to checkout once all voucher products in the order have been scanned.

Voucher Status

Status	Meaning
Inactive	Not yet used, can be redeemed
Activated	Successfully redeemed

Remove Voucher

If a scanned voucher was added by mistake:

1. Find the voucher in the Voucher Activation section
2. Tap the Delete icon
3. The voucher is removed and can be scanned again

Tips

• Keep voucher codes safe: Each code can only be used once
• Print QR codes: Makes scanning faster
• Check product: For single-purpose vouchers, the correct product must be ordered