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Tips

eesy Manager supports two types of tips with different tax treatment.

Tip Types​

Employee Tip (TrinkgeldAN)​

  • Recipient: The waiter (employee)
  • Tax: Tax-free (0% VAT)
  • Usage: Standard for most restaurants

The tip goes directly to the waiter and is not taxed.

Employer Tip (TrinkgeldAG)​

  • Recipient: The restaurant (employer)
  • Tax: Taxable income
  • Usage: When tips should go to the business (or e.g., be distributed evenly between waiters and kitchen)

The tip goes to the restaurant and must be taxed.

Entering Tips​

At checkout:

  1. In the Tip section you'll see suggestions:
    • No tip
    • Smart suggestions
  2. Tap a suggestion or enter a custom amount
  3. The tip is automatically calculated
Note

Always enter the total amount the guest pays (bill amount + tip), not just the tip amount.

Calculation:

Amount paid - Bill amount = Tip

Example:
$50.00 (paid) - $45.80 (bill) = $4.20 tip

Tip Recipient​

By default, the tip goes to the waiter processing the payment.

Select Different Recipient​

  1. A dropdown appears in the Assign to section
  2. Select the waiter who should receive the tip
  3. Choose the team member from the dropdown

Change Tip Type​

If enabled, you can choose between employee and employer tips:

  1. Two options appear in the Tip Type section:
    • Employee Tip (TrinkgeldAN) – tax-free
    • Employer Tip (TrinkgeldAG) – taxable
  2. Select the correct type
Setting Required

The admin must enable Tip type changeable per transaction in Space settings.

Tip Overview​

Every waiter can view their earned tips:

  1. Open Billing
  2. Tap the menu (three dots)
  3. Select My Tips

The overview shows:

  • Total amount for a day, month, or year
  • Tips broken down by hour (day view), day (month view), or month (year view)

Settings (Admin)​

Admins can configure under Space Settings → Tips:

SettingDescription
Default Tip TypePreselected type (Employee or Employer)
Tip Type ChangeableWhether waiters can choose the type per transaction

Tip Notifications​

After paying with a waiter, guests can receive a push notification inviting them to leave a tip afterwards via the app. The notification is sent with a configurable delay (1–60 minutes) after payment. This feature can be enabled under Online Payment.

Tips with Online Payment​

For payments via the eesy app:

  1. Guests see tip suggestions before payment
  2. The percentages are configured by the admin
  3. Guests can also choose 0% or a custom amount

→ See Online Payment