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Loyalty Program

The loyalty program is a digital stamp card for regular guests.

Concept​

  • Guests collect stamps for orders
  • 10 stamps can be redeemed for a reward
  • Stamps are awarded automatically (1 per day with an order)

Enable​

  1. Open Admin Panel → Loyalty Program
  2. Enable the loyalty program
  3. Configure the settings

Configuration​

Title​

The name of your loyalty card:

Examples:

  • "Regular Guest Card"
  • "VIP Card"
  • "Loyalty Card Restaurant Sample House"

Upload a logo for the loyalty card:

  • Appears on the digital card
  • Shown in Google Wallet

10th Stamp Label​

What the last stamp is called:

Examples:

  • "Reward"
  • "Gift"
  • "Free"

Rewards​

Reward Types​

TypeDescription
Percentage Discounte.g., 10% off next order
Fixed Amount Discounte.g., $5 discount
GiftAny gift (not in catalog)
Free ProductProduct from catalog for free

Configure Reward​

  1. Select Reward Type
  2. Depending on type:
    • Percentage: Enter discount percentage
    • Amount: Enter discount amount
    • Gift: Enter description
    • Free Product: Choose product from catalog
  3. Save

Stamp Distribution​

Guests automatically receive a stamp:

  • Once per day with at least one order
  • Multiple orders on same day = 1 stamp
  • Stamps are credited when opening app after ordering

Redemption​

For Guests​

  1. Guest opens loyalty card in eesy app
  2. At 10 stamps, Redeem Reward appears
  3. Guest shows the loyalty card QR code to waiter

For Waiters​

  1. On Billing page: Tap Scan QR Code
  2. Scan the guest's loyalty card QR code
  3. The reward is added to the bill
  4. For free product: Add product to order

Google Wallet​

Guests can add their loyalty card to Google Wallet:

  1. In eesy app: Open loyalty card
  2. Tap Add to Google Wallet
  3. The card appears in Google Wallet
  4. Stamp count updates automatically

Statistics​

In the Admin Panel you'll see:

  • Number of active loyalty cards
  • Redeemed rewards
  • Average stamps until redemption

Tips​

  • Attractive reward: The reward should be worthwhile
  • Easy redemption: Fast scan process for waiters
  • Communication: Actively inform guests about the loyalty program